Shipping Policy

Before placing a sauce order, check the delivery service offered for your particular basket and address. The information below explains preparation, transport and assistance if a parcel needs attention.

What checkout confirms

Checkout displays the shipping destinations and methods available to the entered address, together with the applicable shipping charge and displayed taxes. Please review the final amount before paying; we do not promise delivery to a location unless checkout supports it.

Two stages of delivery

An authorized payment starts the usual preparation period of about 1–2 business days. The estimated journey after dispatch is 4–6 business days in addition to preparation. Neither period is a guaranteed delivery appointment. Business days leave out weekends and applicable holidays.

Address details and shipment updates

Before submitting your order, check all delivery details, including apartment or suite information. Tell us immediately about corrections; preparation or carrier handover can prevent a requested change.

Use the tracking information supplied for a trackable shipment to follow progress. The first scan and later updates can lag behind the parcel's movement. Seasonal demand, severe weather and carrier interruptions may cause delays.

A parcel is late, missing or damaged

Send your order reference, purchasing email and tracking number to amagidodi644@gmail.com if the expected delivery is overdue, tracking indicates a loss or delivery is recorded but the parcel is missing. Look around the delivery point and ask others at the address while we help investigate.

Keep any damaged box, packaging and contents, and record the issue with photos or video. For delivered goods that are damaged, incorrect or otherwise qualify as problem items, make the request within 30 calendar days of delivery as described on our Refund Policy page.